Terms and Conditions

These terms and conditions relate to goods sold online at www.brunosdinner.co.uk and sold at Bruno's Dinner, No 4 Bank Precinct, Gatwick Road,Crawley, West Sussex, RH10 9RF

Telephone 01293 413139 or brunosdinner@yahoo.co.uk.

Prices - All prices are in UK sterling and where appropriate include VAT.

VAT free complete dog foods are sold on condition they are fed to working dogs in accordance with H.M.R.C Reference 701/15 (March 2002) item 6.4.

Payment - For goods bought online, payment may be made via your credit or debit card. We do not accept American Express. You may also pay by cheque. Cheques should be made payable to Bruno's Dinner. All good supplied remain the property of Bruno's Dinner until payment in full is received.

Represented cheques are subject to a £15 charge to cover bank charges/administration costs.

Delivery - Our delivery area is a 40 mile radius of Bruno HQ, RH6 9RF.Free local delivery to HORLEY,LINGFIELD,COPTHORNE,REDHILL,CRAWLEY & HORSHAM .Delivery to all other postcodes up to a 40 miles radius of RH6 9RF is £6.00. Please see the delivery schedule for when we are in your area.The delivery cost will be clearly shown, where appropriate, when you view the basket.  If you prefer to collect , the shop at Bruno HQ is open Tuesday through Sunday 11-4 .We are a small local business focusing on great customer service we are closed Mondays.

Swap it out - if you are new to raw food and your dog isn't eating what you have purchased, we will swap it out for another flavour so you are not left with food you won't use.. This swap out service is only available at Bruno's HQ and the returned order MUST be frozen on receipt. We will do our upmost to make sure you and your dog are happy with our product and service. We are here to help, please call 01293 413139. If you are new to raw food we suggest ordering a selection.